Contract and Performance Management

This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work.

Description

This training focuses on performance management as a continuous process that drives development. It helps bring consistency in applying performance management within the business. The course will help managers recognise their role and contribution to effectively manage performance and conduct at work. It is equally relevant for Team leaders, managers, business partners and line managers who are held accountable for the performance of the organisation and its employees.

 

Available as private Face to Face and virtual sessions (max 12 delegates) - £3,490 Plus VAT

Modules/Lessons

By the end of this course, delegates will be able to:

  • Understand the value of Performance Management to the organisation and individuals
  • Conduct effective appraisal meetings by inspiring, engaging and developing staff to deliver higher levels of performance
  • Set and agree performance and behavioural objectives
  • Understand and use Behavioural Competencies to evaluate the relevant behaviours for their employees
  • Apply appropriate methods to observe performance against objectives
  • Be able to manage difficult conversations with employees
  • Provide effective feedback
  • Outline the coaching process and the role of the coach
  • Understand how and when to coach
  • Utilise a tried and tested coaching model

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